Reference

How maricuci88 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, or contact our support team — and how we keep that information secure.

Account data protectionLocal payment privacy — Touch 'n Go eWallet, Boost, GrabPayYour right to access and correct your dataClear data retention practicesNo data sold to third parties
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maricuci88 How maricuci88 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction, or ask us to delete information that is no longer needed, reach out through any of the channels below. Our support team handles privacy requests alongside general account queries — include your registered email and the nature of your request so we can route it to the right person without delay.

Live Chat Start a live chat session from within your account dashboard. State that your query is a privacy or data request and our team will log it formally.
Email Support Send your privacy request to our support email address. Include your account username and the specific data action you are asking for — access, correction or deletion.
In-Account Help Centre Navigate to Account Settings, then Help Centre on your mobile or desktop. Submit a ticket under the Privacy category and receive a reference number for tracking.
HOW WE PROTECT IT

Our Approach to Data Security and Retention

Data security at maricuci88 is built around access controls, encrypted connections and defined retention windows — not vague promises. Every section below covers a specific area of how your information is managed from the moment you register to the point it is no longer needed.

Encrypted Data Handling

All account data and payment details — including Touch 'n Go eWallet and GrabPay references — are transmitted over SSL-encrypted connections. Stored records are access-controlled so only authorised systems processes can reach them.

Cookie and Session Data

We use session cookies to keep you logged in and preference cookies to remember your account settings. You can manage cookie permissions through your browser settings at any time without affecting your account balance or transaction history.

Account Verification Records

Identity documents submitted during account verification are retained for the period required by applicable law, then deleted or anonymised. We do not hold verification documents longer than necessary for compliance purposes.

Your Rights Over Your Data

You have the right to request a copy of the data we hold, ask for corrections if something is wrong, or request deletion where no legal obligation requires us to keep it. Submit any of these requests through live chat or the Help Centre ticket system.

Frequently Asked Questions About Our Privacy Policy

Below are the questions our account holders ask most about how their data is managed, who can see it, and what steps to take if something needs to be changed or removed.

We collect your name, email, contact number and the payment details you register — such as your Touch 'n Go eWallet or Boost wallet reference. Device and session data are also logged for account security purposes.

We share data only with payment processors like GrabPay and DuitNow to complete transactions, and with service providers under strict confidentiality agreements. We do not sell your data to advertisers or external marketing parties.

Open a support ticket through the Help Centre under the Privacy category, or start a live chat and state it is a data access request. Include your registered email so we can verify your identity before releasing any records.

Yes. Where no legal obligation requires us to retain your records — for example, certain transaction logs we must keep under applicable law — we will delete or anonymise your data upon a verified written request submitted through our support channels.

Transaction records, including Boost and FPX payment logs, are kept for the period specified by applicable law in the region where you access the platform. Once that window closes, records are deleted or anonymised.

Go to Account Settings on your mobile or desktop, select Personal Details, and edit the relevant fields. For name or verification document changes, submit a support ticket through the Help Centre so our team can process the update securely.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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