Reference

Terms Conditions That Govern Your Account

Everything that shapes your relationship with maricuci88 — how your account works, what your wallet activity means, and what we both agree to — is set out here.

Applies to all account activityCovers Touch 'n Go eWallet, Boost & GrabPay useJurisdiction-dependent accessUpdated terms override previous versionsContact us to raise any dispute
maricuci88 Terms Conditions That Govern Your Account
HOW WE HANDLE THIS

Our Commitments Under These Terms

These terms are not one-sided. They set out what we owe you — transparency on how your data is stored, how your account is secured, and how you can request changes — just as clearly as they set out what we expect from you. We keep a record of every accepted version of the terms so you can always ask us which version was active on a given date.

Data Handling We store only the account and transaction data needed to operate your wallet and verify payments. Data is not shared with third parties outside the scope of payment processing and fraud prevention.
Account Security Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact us immediately so we can freeze the account before any withdrawal clears.
Retention Policy Account and transaction records are retained for as long as required by applicable law. After the retention period, data is deleted or anonymised — you can ask us where your account stands in this cycle.
Requesting Changes To update personal details, dispute a transaction, or request account closure, submit the request through live chat or email with your account reference and we will action it within the window stated in the Help Centre.
REACH OUR TEAM

How to Contact Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account rights, our support team handles terms-related queries directly. Players in George Town and across Malaysia reach us through the same channels — no routing delays, no holding queues between departments. Bring your account reference and the specific section you want to discuss so we can respond with precision.

Team online

Live Chat

Raise a terms or account query through live chat in the platform. Have your account ID ready so we can pull up your record and respond with the right detail.

Email Support

For written records of terms disputes or formal account queries, email us directly. We acknowledge every message and assign a reference number for tracking.

Account Help Centre

The Help Centre in your account dashboard covers common terms questions around wallet limits, withdrawal conditions, and account suspension procedures — check there first.

Frequently Asked Questions on Our Terms

These are the terms questions we get asked most often. If yours is not here, open a live chat with your account reference and we will give you a direct answer rather than a copy-paste response.

Yes. Access and eligibility depend on local law, and these terms apply to any account created or used from a region where access is permitted. Check that your use is lawful where you are located.

We may suspend or close your account, and any balance under dispute may be held pending review. You will be notified through your registered contact details and given the chance to respond before a final decision.

Yes. We keep a dated record of every published version. Contact us via live chat or email with your account ID and the date in question, and we will confirm the exact version that was active.

Each wallet transaction is subject to the limits displayed at checkout and our standard verification step. Cleared transactions are credited to your account wallet; reversed or disputed payments are held until your e-wallet provider confirms resolution.

Submit your request through live chat or email, including your account reference and the specific detail you want to update. We action verified requests within the timeframe stated in the Help Centre.

Where local law overrides any part of these terms, that specific section does not apply to you. All other sections remain in full effect. Contact us if you need clarity on how this applies to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.